Diamonds Sales Performance Solution is the first in a new breed of CRM solutions that is focused on improving the performance of your sales force, by actually embedding Best Practice guidelines in the solution itself.
Your Best Practices have evolved with your business and you know how best to sell your products or services - but you need to ensure that these Best Practices are clear and readily available to your sales force. You could, of course, provide a handbook which is readily available in electronic format as a reference - but it would be better if YOUR Best Practices where an integrated element of your CRM systems.
This is why our Sales Performance solution is different from other solutions. It provides great flexibility in allowing you to embed YOUR organisation specific Best Practices, in the solution itself. The result of this is that your sales force then live and breathe YOUR sales best practices and in turn maximise your sales performance.
With Best Practices embedded in the solution, you can begin to measure and monitor Best Practice compliance, efficiency and performance levels for each lead or sales opportunity, by means of Key Performance Indicators (KPI's).
Using this information together with information about the success rates of opportunities, will allow you to establish patterns that may be occurring around your Best Practices procedures for different types of opportunities.
A continuous overview of your Best Practice compliance and your performance helps you to optimise sales processes and make substantial improvements in sales performance whilst achieving more predictable results.
We are sure that Diamonds Sales Performance solution can be of benefit to your organisation, so why not join the growing number of organisations that are automating their best practices with our sales solution.
Either contact us for a demonstration or alternatively sign up to a free trial of our On Demand solution.
CRM + Best Practice = Increased Sales Performance
|
|
Customise to YOUR needs
Configuring your organisations own sales workflows and best practices is a relatively simple process.
This first screenshot shows an example sales workflow. New statuses or milestones can be simply added and positioned in the flow and new tasks can be associated to each status.
Tasks can be repeatable sales tasks or can be tasks that are related directly to your configured best practices.
An example of the benefit to this flexibility with tasks is that you can duplicate a current workflow with all of its associated best practices, but modify it slightly with the addition of some variant tasks.
Through the flexible reporting features in the solution you are then able to compare the sales outcome of different sales workflows against each other, which will further accommodate the fine tuning of your best practices.
Your actual best practices can be configured as individual topics as shown in the example screenshot below. Topics are the solutions way of grouping your best practices for monitoring and measurement purposes. These topics are associated to the different statuses in the sales workflow.
|
